This study aimed to describe how technology has become an ally in times of pandemic for students of the Literature career of the Faculty of Philosophy, Letters and Education Sciences. For this, a quantitative, descriptive, exploratory, field design, non-experimental, cross-sectional study was methodologically developed. The population was 120 students enrolled in the literature career of the Faculty of Philosophy, Letters and Educational Sciences, University of Guayaquil. As a data collection technique, the survey was used, through the application of a questionnaire, applied through Google Forms, with 17 propositions of closed answers, distributed in two dimensions: types of technological tools and use of technology, these constituted by five subdimensions. As results, for access to information, there is a tendency towards the extensive use of Laptops or PCs, Tablets and smartphones; for connectivity and coordination of tasks, there is evidence of a trend towards extensive use of the internet and wi-fi; however, they make medium use of Bluetooth; For expository technologies, it is evident that most of the ex-students prefer to use Power Point to Prezi; For Technological Platforms, it is evident that most of the students prefer to use Moodle, Zoom and Google Meet a lot; Among the applications, it is evident that the majority make a lot of use of: YouTube, WhatsApp and Telegram; and finally the majority of the apprentices, 85.8% thought that the benefits of using technology are many. In conclusion, technology has been a good ally in times of pandemic