The research which aimed to determine the physical and mental self-concept of the students of the physical education career, in order to diagnose the knowledge of the future professionals about the psychic and corporamental development since within their professional activity from an early age they educate the care and maintenance of the human body and mental health. The research was developed in 30 students of which 26 correspond to the male sex and 4 to the female sex. For the determination of the physical self-concept, the Stunkard Questionnaire Instrument and the Stunkard Nine Silhouettes Scale were applied, and for the mental self-concept, the STAI Questionnaire (A / E) was composed of 20 statements with a Likert scale. From a statistical point of view, the proportions difference test was applied to determine the values corresponding to the nine figures presented by Stunkard and determined that the physical self-concept according to the criteria: the silhouette that it should have, the corresponding silhouette of its preference with the opposite sex, as seen by other people and the silhouette that represents a healthy person does not correspond to reality. Finding proportional differences in the figures and their reality. As for the mint state, the results of the statements have a proportion of 0.17 in general which indicates that the statements are between something (1) and enough (2).

Innovation has become one of the fundamental instruments within companies that want to remain competitive in an increasingly complex and changing environment. However, many entities in the Cuban tourism sector, specifically travel agencies, have insufficient Innovation Management and their current situation is unknown. Therefore, the objective of this research is: Assess the management of innovation in general travel agencies, belonging to (OSDE) Viajes Cuba. For this, it was determined to apply in three travel agencies, one of these models of diagnosis and improvement of innovation management: Guide for the Self-evaluation of Business Innovation Management prepared by the Andalusian Center for Excellence in Management, ( 2009), The Model of the 7 Dimensions (7 D's) by Arzola & Mejías, (2007), and the merger of the model of the Center for Innovation and Business Development of the Generalitat de Catalunya (CIDEM) developed in 2002 and the procedure for the evaluation of Innovation Management proposed by the same institution in 2009. The stages corresponding to the diagnosis within these methodologies included the application of questionnaires, interviews with managers, in-depth interviews with R + D + i specialists and documentary analysis. The diagnosis and application of the Vester Matrix, the problem tree and the objectives tree, made it possible to identify the existing gaps between the ideal and current state, allowing to structure the logical framework for improvement, as well as to establish a set of indicators for planning and control in these tourist institutions..

This research was carried out at the Packard Iberostar Grand hotel of category 5 stars belonging to the Gaviota S.A. Tourism Group and administered by the extractive chain Iberostar, with the aim of diagnosing non-quality costs in the area of flooring. In order to meet the objective set, theoretical and empirical methods of research were used, within the latter, the documentary analysis to characterize the hotel under study, the interview with the quality specialist to find out about the work that is carried out in the installation in relation to the quality and costs associated with it, the feedback mechanisms that are used to determine the satisfaction of the clients .The head of housekeeper was also interviewed to learn about the operation of the flooring area, as well as a survey of a sample of waitresses to learn about the internal clients' impact on quality of service. The results were processed using parametric statistics which identified a set of nonconformities that cause non-quality internal and external failure costs. The intangible cost of clients' dissatisfaction in 2019 could then be accounted for. Finally 13 improvement actions were proposed.

The effectiveness of the hotel processes, as well as their quality depends in great measure of the participation of the workers in the actions and taking of decisions of the company. They also impact in great measure the organizational climate; where an atmosphere of comfortable and warm work and to maintain a good relationship between directive and subordinates impacts in the productivity of a company and consequently in their success in the market. In the previous mark, the communication plays a primordial paper in the establishment of the human relationships and of production; it is the key piece in the processes of an entity like factor transformer. In several investigations of the hotel context, the communication is an administration tool for the solution of problems. It is so the present investigation it proposes the diagnosis of the internal communication in the Hotel Commodore. The results of this investigation allow knowing the main characteristics of the Hotel Commodore and the perception of workers and directive on the internal communication in the hotel.

The examination of the different lexical formation of locative nouns in Chinese and Spanish schemes permits us to observe the relation between those most systematic and productive mechanisms of both languages. Thus, it is verified the equivalence between the nominal nucleus of the Spanish phrasal composition and the Chinese locative components. However, the Spanish’s locative nouns seem not to present the similarity to the grammaticalization progress that some Chinese locative components have experienced, on the other hand, it is pointed out that while some Chinese locative components achieve certain lexical autonomy in particular context; other components correspond functionally to the Spanish suffixes elements.