Management tool in the administrative processes of the GAD - La Maná

Abstract

Introduction: it is well known that technological advances are becoming more frequent, this is evidenced by the development of new applications that generate well-being and well-being in a positive way in the activities that are developed in organizations worldwide, in this context this research focuses As the main objective to develop management tools for administrative processes, the research developed a quantitative and qualitative approach at a descriptive level, as techniques were applied surveys and interviews validated by experts in related areas. The population under study corresponds to the administrative staff of GAD - La Maná and the inhabitants of the same canton. Among the outstanding results it can be mentioned that it was necessary to implement this process management tool since previously it was developed manually, generating loss of resources such as time, money and information, the system has a safe and reliable database that allows reducing response times, replace manual work and generate supporting documents, thanks to the search features, the system provides an efficient measure of storage, distribution by blocks, entering and updating data, consulting and locating all kinds of information, it also has with a user-friendly graphical interface.