Six Sigma as a management model technique

Abstract

Today, companies seek to optimize their processes, in order to reduce losses, both in raw materials and financially, as well as, for the improvement and optimization of services, for this they seek to apply management techniques and tools of quality that allow you to know, in which of the processes that are carried out are presenting the main failures or errors. In the market there is a diversity of these techniques, so that organizations can choose those that best suit or adapt to their particular needs. One of these techniques is Six Sigma, it is a tool that is currently being applied by many companies, in view of the good results it has generated in those that have already done so. This technique allows to determine the causes that originate the errors, as well as defects and / or delays in each of the processes that need to be evaluated, through the application of five phases: Define, Measure, Analyze, Improve and Control. Finally, as a conclusion, it is mentioned that this technique will allow to measure if the products or services offered are of high quality and satisfy the needs of the client, its use is necessary if organizations seek to evaluate and improve their processes, since it allows the reduction of complexity in product and process designs.