Influence of emotional intelligence in the work environment

Abstract

Emotional Intelligence is defined as the ability that people have to be able to understand and comprehend their own feelings as well as those of others, to be able to motivate themselves and manage their own emotions taking into consideration how these can affect others. The general objective of this research is based on analyzing the influence of emotional intelligence on the work environment. Likewise, a methodology based on a documentary-type bibliographic design is used that will allow to know in greater depth. In conclusion, it can be mentioned that EI is necessary in organizations, and especially in workers, since this facilitates relationships between them, they transmit knowledge and skills that can serve their colleagues, and in turn be used to achieve organizational success, fulfilling goals and objectives set within the organization. It is important to be clear that having people in organizations with emotional intelligence increases productivity, since there are creative people, with skills and controlled emotions, giving way to a work environment that generates teamwork aimed at success. It is necessary for workers in their organizations to feel that their needs are covered from the most basic to those of the highest hierarchy, as this allows them to feel an adequate, stable state of mind, without work stress and in case there are greater demands within their areas of work are able to control these emotional pressures avoiding possible pathologies that harm their quality of life, their work and personal environment.