MATOS MURCIA, D. A. Diagnosis non-quality costs in the area of flooring at the Packard Iberostar Grand hotel. AlfaPublicaciones, [S. l.], v. 3, n. 1, p. 33–50, 2020. DOI: 10.33262/ap.v3i1.38. Disponível em: https://alfapublicaciones.com/index.php/alfapublicaciones/article/view/38. Acesso em: 8 nov. 2026.